Frequently Asked Questions
How do I enroll in the Rewards Program?
What are reward points?
How do I receive/earn rewards points?
Can I get points for my previous orders?
How do I apply rewards points to my order?
Do my points ever expire?
Can I give points to my friend?
Can I earn and use points on SNS?
What if I don’t have an account?
Can I use my points on any product?
Where will I see my points on my account?
How many points can I use at one time?
How does the referral program work?
Do I need an AlgaeCal account to refer my friends?
When and how will I receive my reward points?
I referred a friend and they made a purchase—but I didn’t receive my points. Why?
I received an error when submitting the referral form. What should I do?
Is there a limit to how many friends I can refer?